How can we help

Contact us below or you can email directly at melissa@teatotsparty.com

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FAQs

Where are your products made?

All our products are made by our small team at our studio in Nokesville, Virginia.

Do you take Custom Orders?

Absolutely, we love to take on custom designs. Contact us with details and we will work together to bring your vision to life.

Where else can I find you?

We sell both on Etsy and Amazon. You can also find our products on Facebook and Instagram.

Do you offer discounts for large orders?

Yes! We work with studios, schools, churches and organizations all the time. We make wholesale pricing easy with a four-tiered discount.

  • 5% off $250 or more Code WHOLESALE5

  • 10% off $500 or more Code WHOLESALE10

  • 15% off $1000 or more Code WHOLESALE15

  • 20% off $2000 or more Code WHOLESALE20

When are your Sales?

We typically have four sales a year. Sign up for our email to get special announcements and discounts.

Do you take returns?

Yes! If you are not satisfied with your order you can return it unused and undamaged within 30 days of delivery for a refund. Please use the contact us form to let us know its on its way back.

Can I cancel my order?

Yes! We understand things happen. If your order has not shipped out and it is not a custom order you can cancel your order. Just let us know within 24 hours of placing the order.

I bought my product on another platform

Please message us on the platform that you purchased the item. Most platforms have strict rules about contacting customers outside their messaging systems. This also allows us to track your order to the platform you purchased from.